Return And Exchange
We'll ship out your order within 1 day since the time we need to confirm your payment,use International Express Service for all deliveries, it takes about 10-15 days. Additional delays may occur during the months of Oct.- Feb. due to the high demand and heavy load on postal services and Customs.
Cancel Order Policy
If you want to cancel your order, please contact our customer service before it deliveried. So sorry that we can't cancel order if it was shipped out. Thank you for your understanding. If you insist on cancelling your order, please observe our return policy. Non-refundable credit card processing fee is deducted from the credit amount.
If you want to return your item, please contact our customer service after you received them. Please provide your name and order ID.All return items must keep their original condition. Not worn, altered or washed, with all tags attached, and you have to pay the return fee, shipping costs, restocking fee.Once the order has been processed for return you can expect a refund based on your original form of payment. Please review the timelines provided to receive your refund. An email confirmation will be sent notifying of you that the credit has been processed. Your shipping charge will also be refunded If our store has mistakenly sent you the wrong items or the item is defective.
Please contact us with your name and order ID when you want to exchange different size or color . If you want to exchange to other styles, you have to pay price spread. You also need to contact our cusomer service team,and they will help you.All exchange products, must keep their original condition.Not worn, altered or washed, with all tags attached. Need paying restocking fee, twice shipping fee by western union payment.Any questions,please contact us freely.
We regularly dispatch to the following countries:
UK, Austria, Belgium, Australia, Canada, China, Czech Republic, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Italy, Luxembourg, Malaysia, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Turkey
If you require dispatch to a country not in this list, please contact us by e-mail. Please note there may be some restrictions on delivering certain items to specific countries. Deliveries in some countries may be subject to customs delays. Please contact us if you have not received your order within 15 working days.